Privacy Policy – Educators.lv

General Provisions

This Privacy Policy (hereinafter — the “Policy”) describes how Educators.lv collects, uses, and protects the personal data of users (hereinafter — “Users”) of the platform www.educators.lv (hereinafter — the “Platform”) in accordance with the legislation of the Republic of Latvia and the European Union General Data Protection Regulation (GDPR).

By using the Platform, the User confirms consent to this Privacy Policy. If the User does not agree, they must cease using the Platform.

Processed Personal Data

Educators.lv may collect and process the following categories of personal data:

Identification data (first name, last name, username)
Contact data (email address, phone number)
Account data (login, password)
Identity document data (passport, ID card)
Copies of diplomas, certificates, and other professional documents required for teacher verification
Payment information (if applicable)
Technical data (IP address, browser type, operating system)
Information about the use of services and interaction on the Platform
Other information voluntarily provided by the User

Purposes of Data Processing

Personal data is processed for the following purposes:

Providing and maintaining the Platform and its services
Facilitating interaction between Users
Managing User accounts
Verifying the identity and qualifications of teachers (including using third-party verification services)
Assigning certain statuses to Users, including publishing the status in the User Profile
Fulfilling legal obligations
Conducting marketing activities with User consent
Analyzing and improving the quality of services provided

Legal Basis for Data Processing

The grounds for data processing are:

User consent
Necessity for contract performance
Compliance with legal obligations
Legitimate interests of Educators.lv (e.g., protecting the Platform and preventing fraud)

Data Retention Period

Personal data is stored only as long as necessary to achieve the purposes for which it was collected or as required by law. Usually, personal data is not stored for more than 5 years after the User’s last authorization on the Platform.

Data Subject Rights

Users have the right to:

Access their personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time (if processing is based on consent)
Submit a complaint to the Data State Inspectorate of Latvia

Transfer of Personal Data to Third Parties

Educators.lv may transfer personal data to third-party services (e.g., payment systems, IT service providers, identity and qualification verification services) only if necessary for the operation of the Platform and in accordance with the law.

Cookies and Similar Technologies

The Platform uses cookies to improve user experience, personalize content, and for analytics.

Operational cookies allow analyzing site traffic and improving services
Targeted cookies are used to display relevant advertising on other sites (with User consent)
Strictly necessary cookies ensure site operation and cannot be disabled in systems

Users can manage cookie settings in their browser.

Data Security

Educators.lv implements appropriate technical and organizational measures, including SSL/HTTPS, to protect personal data from unauthorized access, alteration, or destruction.

Procedures for Providing Contact Information

Teacher contact details are available only to registered learners in the following cases:

When a learner offers to exchange contacts with a teacher within the framework of an order
Or when a teacher agrees to open their contact details to all registered users

Educators.lv may use contact information to communicate with Users for the purposes of:

Informing about services and updates
Resolving disputes
Ensuring compliance with the User Agreement
Offering marketing and advertising materials (with User consent)

Access to Data and Correction

Users have the right to request a copy of their personal data in electronic format. To correct or update data, Users may contact via the feedback form or at info@educators.lv. Educators.lv may request identity verification before processing such requests.

Changes to the Privacy Policy

Educators.lv reserves the right to make changes to this Policy at any time. The current version will always be published on the Platform.

Contact Information

For questions related to this Policy, Users may contact via email: info@educators.lv.